Your prompts are sent to a third-party model provider. Neutral has no accounts, and your prompts and your API key are not stored here.
To answer you, Neutral sends your text to a large language model operated by another company - whichever provider you connect. It is sent once.
Usually it is sent rewritten, with names replaced by placeholders, so the provider does not receive the real ones. But your text is sent exactly as you wrote it, names and all, in three cases:
Neutral tells you which of these happened, underneath each answer. Assume anything you paste may reach the provider. Once it does it is handled under their terms and privacy policy, not this one - their retention, their location, their staff.
If you are pasting a real performance review about a real employee, that employee's personal data is going to a company they have not chosen, and probably do not know about. Consider whether you are permitted to do that before you paste it.
You do not sign up, and using Neutral does not write anything about you to disk. Specifically:
There is no analytics, no advertising and no third-party script. The one thing loaded from elsewhere is the typeface, from Google Fonts, which means Google sees that your browser asked for it - your IP address and browser, as with any website that uses its fonts. Nothing you type is sent to Google by this page.
Neutral used to have accounts. If you made one, the record of it - the email address you signed up with, a scrambled form of your password, and the model you last chose - may still exist, although Neutral no longer reads it. You can ask for it to be sent to you or deleted: email zachary.wang1@sisyphus.website and it will be done.
Beyond that old record there is nothing to access or delete, because nothing else is kept. Forget your key or let the session end, and your conversation is gone.
This changes the moment audit retention is switched on, which it is not by default. If that changes, this page changes with it.
zachary.wang1@sisyphus.website