Your prompts are sent to a third-party model provider. Your account is stored here. Your prompts and your API key are not.
To answer you, Neutral sends your text to a large language model operated by another company - whichever provider you connect. It is sent once.
Usually it is sent rewritten, with names replaced by placeholders, so the provider does not receive the real ones. But your text is sent exactly as you wrote it, names and all, in three cases:
Neutral tells you which of these happened, underneath each answer. Assume anything you paste may reach the provider. Once it does it is handled under their terms and privacy policy, not this one - their retention, their location, their staff.
If you are pasting a real performance review about a real employee, that employee's personal data is going to a company they have not chosen, and probably do not know about. Consider whether you are permitted to do that before you paste it.
Your account is written to disk and survives a restart. It is three things and nothing else:
Nothing else is kept. Specifically:
There is no analytics, no advertising, no third-party script other than a web font.
You can ask for your account record - the email address, the scrambled password and the model preference described above - to be sent to you, corrected, or deleted. Email zachary.wang1@sisyphus.website and it will be done.
There is currently no way to do that yourself from the site. That is a missing feature, not a policy.
Beyond that record there is nothing to access or delete, because nothing else is kept. Close the page and your conversation is gone.
This changes the moment audit retention is switched on, which it is not by default. If that changes, this page changes with it.
zachary.wang1@sisyphus.website